For your convenience we offer the following shipping options:
Enjoy Complimentary Standard Delivery on all orders more than £70
Complimentary Delivery offer valid on orders shipped in United Kingdom and applies to Standard Delivery orders only. Gift certificates, taxes, additional shipping and handling do not count toward the qualifying amount. Not valid for cash. Applies to merchandise only. Previous purchases are not eligible for adjustments.
To participate, simply add merchandise to your shopping basket and Complimentary Standard Delivery will automatically be applied. You must select the "Standard Delivery" option to receive the complimentary shipping offer. Currently, we offer shipping throughout Europe.
Note that we currently do not offer shipments to Crown Dependencies (including Jersey, Guernsey, Isle of Man) and Post Office Boxes (including British Forces Post Office).
Please note that delivery fees are applied per single delivery address. Orders with multiple shipping addresses will be charged per address.
Shipping and Handling
Shipping Method and Delivery Timing
Haillylondon.com endeavours to have your purchase with you by the estimated delivery times below:
Standard: arrives within 5-10 business days
Saturday, Sunday and public holidays are not considered business days.
There are some remote areas where we cannot guarantee that your order will be delivered within the specified timing - Please contact customer assistance if you are concerned that this may apply to you. You will be asked to provide a telephone number on the shipping page of checkout, which is important if the courier needs additional information to insure a successful delivery. You will also be asked to provide an email address, to which we will send confirmation that your order was placed.
We ship via UPS for all options. UPS delivers packages Monday through Friday from 8 A.M. to 6 P.M and will require signature. Please state a delivery address where you will be present at time of delivery.
Delivery schedules are subject to product availability and payment clearance. Actual delivery times may also vary depending on shipping locations.
Shipping and Tracking
An email will be sent to you advising that your order has been shipped, along with a UPS tracking number that enables you to follow the progress of your parcel. The tracking link will not be updated for approximately 48 hours after shipping. Once your parcel is ready to be delivered, you will be able to track it using the link provided.
An email will be sent to you advising that your order has been shipped, along with a UPS tracking number that enables you to follow the progress of your parcel. The tracking link will show the progress of your parcel after 24 hours of it being shipped.
Next Day Delivery
Orders placed before noon will be delivered the following business day. Orders placed after 12pm will be delivered within two business days. An email will be sent to you advising that your order has been shipped, along with a UPS tracking number that enables you to follow the progress of your parcel. All parcels require a signature on delivery, so please provide a delivery address where you will be present at time of delivery. If you have a registered account with Haillylondon.co.uk, it's easy to check the status of your orders. Simply go to View Order History under My Account. From there, click on any order number for complete order details, including the UPS tracking number. (You can also track your order by clicking on Track My Orders. Simply enter the order number and post code information to view the order details).
If you don't have a Haillylondon.com account yet, set one up at My Account.